State Farm® Insurance Agent Michael Casseri
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jake
October 17, 2025
5
out of
5
rating by Jake
"Awesome customer service"
We responded:
"Jake, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Michael Casseri, State Farm Agent"
Nabil Rahman
October 6, 2025
5
out of
5
rating by Nabil Rahman
"It was great working with Rakib, very helpful and knowledgeable person. Looking forward to working with him in the future."
Catherine
October 6, 2025
5
out of
5
rating by Catherine
"This review is specifically for the experience I’ve had working directly with Sierra. She stayed consistent and reliable from day 1. My vehicle was involved in an accident and I needed advice. She made sure I was okay and addressed all of my concerns. I appreciated how knowledgeable and detailed she was. I felt seen and respected throughout this entire journey. I will continue working with State Farm and I hope Sierra is given the praise she deserves."
We responded:
"Hi Catherine, we’re thankful for your feedback; especially the high praise for Sierra...she does deserve it! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Michael Casseri, State Farm Agent"
Lynn Crimmen
September 19, 2025
5
out of
5
rating by Lynn Crimmen
"Inviting office, happy with price for renters in surance. Nice representative."
We responded:
"Lynn, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Michael Casseri, State Farm Agent"
Pedro Baez
September 5, 2025
5
out of
5
rating by Pedro Baez
"⭐⭐⭐⭐⭐ I had an excellent experience working with RAKIB and Michael Casseri at State Farm. They were professional, knowledgeable, and took the time to explain all my options clearly. They made the process of getting home insurance simple and stress-free, and I truly appreciate their attention to detail and friendly customer service. I highly recommend this office for anyone looking for reliable insurance coverage and outstanding support."
We responded:
"Pedro, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Michael Casseri, State Farm Agent"
Kazi Sumona
September 4, 2025
5
out of
5
rating by Kazi Sumona
"I recently had the pleasure of working with Michael Casseri's office at State Farm® Insurance in Cheektowaga, NY, and I can't say enough about the outstanding service I received. My experience was made exceptional by Rakib Uddin, who went above and beyond to ensure all my needs . Rakib was so helpful and so informative about the policy’s we were looking for. Rakib Thank you for outstanding service. They have certainly earned my trust and future business!"
We responded:
"Kazi, we appreciate your review and the kind words for Rakib! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Michael Casseri, State Farm Agent"
Maura Lucey
January 7, 2025
5
out of
5
rating by Maura Lucey
"Might I reinforce 5 stars for Rakib I inadvertently had not been attentive to the stars above. Continuing I would double the 5 stars and place Rakib in that stratosphere. He is always receptive to our questions and immediately returns our calls."
We responded:
"Maura, thank you for your 5-star Google review and the very kind words for Rakib! My State Farm team and I are happy to be your good neighbor! Michael Casseri, State Farm Agent"
Anon Ymous
November 11, 2024
5
out of
5
rating by Anon Ymous
"I've had the pleasure of working with Paige for many years and she is 100% top-notch"
We responded:
"Thank you for your generous words about Paige and for the 5-star Google review. We truly value your business and the chance to work with you. - Michael Casseri, State Farm Agent "
abdul wahid
August 23, 2024
5
out of
5
rating by abdul wahid
"Good luck thank you so much for the help"
We responded:
"Abdul, thank you for leaving us a 5-star review on Google! I am delighted to hear that you visited our office located at 2700 William Street in Cheektowaga and that Rakib was able to assist you. Whether you prefer face-to-face interactions, phone conversations, or electronic communication via email or text, we are always here to provide you with the necessary support for your insurance requirements - Michael Casseri, State Farm Agent in Cheektowaga. "
Nancy DellaContrada
August 23, 2024
5
out of
5
rating by Nancy DellaContrada
"Rakib was so helpful. More than any other company when searching for new insurance."
We responded:
"Thank you for the 5-Star Google Review, Nancy! I'm pleased that you appreciated the excellent help and support that Rakib provided. It's what you should and can expect moving forward! - Michael Casseri, State Farm Agent, Cheektowaga, NY "
M babu
July 23, 2024
5
out of
5
rating by M babu
"I would recommend Rakib as your insurance advisor for his approachability and expediting efforts. I got benefitted through his Support services rendered when i need to choose my insurance.."
We responded:
"Thank you for the 5-Star Google review and the very kind words for Rakib! I'm pleased that the service he provided met your needs and you can expect this level of service and support going forward! - Michael Casseri, State Farm Agent"
Md Bhuiyan
June 27, 2024
5
out of
5
rating by Md Bhuiyan
"Rakib was so friendly and helpful. And he speaks bengali so it was easy. If you are looking to get insurance and want to get helped in Bengali i highly recomend Rakib."
We responded:
"Md, thank you for your 5-Star Google review and the kind words for Rakib! Rakib has been a tremendous addition to my team and I'm excited that he was able to converse with you in Bengali! We look forward to helping you in the future with your insurance needs as well as others who speak Bengali! - Michael Casseri, State Farm Agent"
miguel pareja
June 8, 2024
5
out of
5
rating by miguel pareja
"Very great service and he answered all my questions"
We responded:
"Thank you for the 5-Star Google Review Miguel! I'm glad we were able to help and answer all of your questions. We appreciate your business and look forward to working with you in the future. - Michael Casseri, State Farm Agent"
Sherrie Grabp
May 22, 2024
5
out of
5
rating by Sherrie Grabp
"Excellent customer service! Great people who work there...they are very helpful and caring!"
We responded:
"Thanks so much Sherrie for your kind words and the 5 star Google review! I am so glad to hear that you had a wonderful experience with our State Farm Insurance Office. I am proud of the team and how helpful they were for your insurance needs. Please don't hesitate to reach out if you have any questions and we hope you have a relaxing Memorial Day Weekend! - Michael Casseri, State Farm Insurance"
Md Ashraful Islam Rony
May 15, 2024
5
out of
5
rating by Md Ashraful Islam Rony
"I recently had the pleasure of working with Michael Casseri's office at State Farm® Insurance in Cheektowaga, NY, and I can't say enough about the outstanding service I received. My experience was made exceptional by Rakib Uddin, who went above and beyond to ensure all my needs were met. Rakib's customer service was truly amazing. He was knowledgeable, patient, and took the time to explain everything in detail, making sure I understood all my options. His friendly and professional demeanor made the entire process smooth and stress-free. I felt genuinely valued as a customer, and Rakib's dedication to providing top-notch service was evident in every interaction. If you're looking for reliable insurance services and exceptional customer care, I highly recommend Michael Casseri's office and especially Rakib Uddin. They have certainly earned my trust and future business!"
We responded:
"Ashraful, thank you for the 5-Star Google review and the extremely kind words for Rakib! I am so pleased and appreciative that you have chosen my State Farm Agency for your business. You should and can expect top-notch service from my Team going forward! Michael Casseri, State Farm Agent"
samim Ahmed
January 3, 2024
5
out of
5
rating by samim Ahmed
"Dave is very helpful also he’s behaving nice to all.."
We responded:
"Thank you Samim, for taking the time to leave our State Farm Insurance Office 5 Star Google review. I will be sure to pass along your kinds words to Dave as I know he will appreciate them. Thanks again and we hope you have a great rest of your week! - Michael Casseri State Farm Insurance Office, Cheektowaga NY"
Xavier Sellers
October 17, 2023
5
out of
5
rating by Xavier Sellers
"Dave was soooo helpful!!! I was calling around like five different agencies and one of the agencies I called was too busy so I called State Farm back and Dave was the only one who took the time to assist me. Thank you!!"
We responded:
"Xavier, thank you for taking the time to give us such a wonderful review! I'm happy that Dave could assist you with your insurance needs. We pride ourselves on providing timely and personalized service to Good Neighbors like you. If you need assistance in the future, don't hesitate to reach out. We're here for you! - Michael Casseri, Agent "
Atiyya Otamere
September 28, 2023
5
out of
5
rating by Atiyya Otamere
"Helped me out with my bill"
We responded:
"Atiyya, thank you for the 5-Star Google review! I'm glad we were able to help you out. We are always available for help and support with your insurance and financial services needs and look forward to working with you in the future - Michael Casseri, State Farm Agent"
Jacob Michalski
July 13, 2023
5
out of
5
rating by Jacob Michalski
"Mike and Kelly are a great team! They provide great rates and had quick turn around when I needed to change my policy. Would highly recommend to anyone."
We responded:
"Thank you for the 5-Star Google Review Jacob! It's a pleasure to work with you and your family and we truly appreciate the kind words and referrals - Michael Casseri, Agent"
john COLE
June 22, 2023
3
out of
5
rating by john COLE
"i made a mistake i gave one star the service is good"
We responded:
"Hey John, thanks for updating your review and the fine comments on our service - Michael Casseri, Agent"
Charles
June 15, 2023
5
out of
5
rating by Charles
"Friendly People. Willing to sit there and break down each thing till you get a understanding of it."
We responded:
"Charles, thank you for the great feedback and the 5-Star Google Review! We look forward to helping you with your other insurance and financial services needs - Michael Casseri, Agent"
Bethany Wood Harvey
June 6, 2023
5
out of
5
rating by Bethany Wood Harvey
"Excellent service, easy to work with, even with tight deadlines"
We responded:
"Thank you for the 5-Star Google review Bethany! I'm really pleased that we were quickly and efficiently able to handle your needs! We look forward to continuing to do so into the future - Michael Casseri, Agent"
Alex Dicarlo
April 28, 2023
5
out of
5
rating by Alex Dicarlo
"Wonderful Agent and staff! Dave walked me through and set me up with the proper policy and protection I needed and I had my policy in-force the same day!"
We responded:
"Alex, thank you for the kind words! I'm glad Dave was able to help you out and address your needs immediately! We look forward to helping you in the future - Michael Casseri, Agent"
Lar Pfl
April 13, 2023
5
out of
5
rating by Lar Pfl
"Kelly is now my agent. She is very courteous and helpful. She reviewed my allstate policies and saved me money on my house, car, camper bundle. I have recommend her to my friends and family."
We responded:
"We appreciate you taking the time to leave our State Farm Insurance Office a 5 star Google review. I am so glad to hear Kelly was able to assist you with your homeowners insurance, auto insurance and your camper insurance. Thank you for recommending us to the Cheektowaga community. - Michael Casseri State Farm Insurance Office, Cheektowaga NY"
Jose Gonzalez
February 9, 2023
5
out of
5
rating by Jose Gonzalez
"David McKay is the best,not just made everything super ez and fast for me but also helped me save money in my new policy, I recommend him 100%"
We responded:
"Thank you for the 5-Star Google review, Jose, and the kind words for Dave McKay! We are extremely pleased to welcome you as a new client and glad that you are so happy with the way everything worked out! - Michael"